Returns & Exchanges
At UNO, we want you to love every piece of your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate a Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all hardware and instruction manuals are included to qualify for a refund.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your box, covering any previous shipping marks.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing